Booking & Cancellation Policy
CARNIVAL GLAM
DEPOSIT
A $50 USD non-refundable deposit is required to book your appointment. This will be credited toward your remaining balance. The remaining balance of your service must be paid 7 days prior to your appointment.
VIP appointments require a $100 USD non-refundable deposit to book your appointment. The remaining balance of your service must be paid 10 days prior to your appointment.
Payment can be paid via Card (4% Transaction Fee), CashApp, Zelle, Venmo, & First Caribbean Bank Transfer.
Add ons
Add ons can be added up to 14 days before your appointment, subject to availability. A 50% deposit is required to book. The remaining balance will be reflected on your final invoice.
CANCELLATION & RESCHEDULING
Life happens, we get it! If you need to reschedule please let us know at least 6 hours in advance, so your payment can be credited toward your next appointment.
If you are running late please let us know!
- To maintain efficient appointment schedules for all our clients, if a client arrives more than 10 minutes late, we will proceed with their service without applying lashes or gems. This allows us to ensure that subsequent appointments are not delayed or compromised. However, you will still be provided with lashes and gems to apply on your own or receive assistance from a makeup assistant, if one is available.
- A $10 USD late fee will be added if you arrive more than 10 minutes late without prior notice.
- If you arrive more than 20 minutes late without prior notice, your appointment may be considered a no-show, and the full-service cost will be charged.
CUSTOMER SATISFACTION
We value our product and strive to ensure you are satisfied.
If you are not satisfied with the service immediately after it is finished, do not leave the studio. Please return to the registration desk to report your dissatisfaction to our representative. We reserve the right to determine whether corrective action should be taken.
This is done on a case-by-case basis. We want you to have the best experience.
FETE MAKEUP
DEPOSIT
A $25 USD non-refundable deposit is required to book your appointment. This will be credited toward your remaining balance.
The remaining balance of your service is to be paid the day of your appointment. Payment can be paid via Cash, Card (4% Transaction Fee), CashApp, Zelle, Apple Pay, & First Caribbean Bank Transfer.
CANCELLATION & RESCHEDULING
If you need to reschedule please let us know at least 4 hours in advance, so your deposit can be credited toward your next appointment.
If you are running late please let me know!
A $10 USD late fee will be added if you arrive more than 15 minutes late without prior notice.
If you are more than 20 minutes late without prior notice your appointment will be cancelled, and your deposit will be forfeited.
PHOTOSHOOTS
DEPOSIT
A 50% non-refundable deposit is required to book your photoshoot or social media reel package. This will be credited toward your remaining balance.
The remaining balance of your service is to be paid 7 days before your appointment. Payment can be paid via Card (4% Transaction Fee), CashApp, Zelle, Venmo, & First Caribbean Bank Transfer.
CANCELLATION & RESCHEDULING
If you need to reschedule please let us know at least 6 hours in advance, so your deposit can be credited toward your next appointment.
If you are running late please let me know!
A $10 USD late fee will be added if you arrive more than 15 minutes late without prior notice.
If you are more than 20 minutes late without prior notice your appointment will be cancelled, and your deposit will be forfeited.
MEDIA RELEASE
During your service, you might be asked to take a before and after picture or video. If you agree to the photos, you consent that your images may be used on our social media channels, and website.
If time allows, photos and videos may be taken for promotional use during your appointment. If you agree to our booking policy, you consent that your images may be used on our social media channels and website.
If you are not comfortable being photographed, recorded, or posted on our social media channels please let us know prior to your appointment.
